Make a Claim

This is where we have our chance to shine. We are not one of those brokers who palm you off to deal with the Insurance Company on your own, we actively manage each and every claim to ensure fair settlement is reached as quickly as possible. This is the shop window of our business and is the reason we have so many clients of long standing.

If in any doubt, please contact our claims department and one of our Claims Administrators will guide you through the process

Motor Claims

–          At the scene of an accident

1. If your vehicle is not drivable, please contact RBIB Assist on 0861 722472 to arrange a tow.
2. Never make any admission of liability or any offers to compensate the third party.
3. Take photos of the scene and obtain full details of the third party and any witnesses.

–          Download Motor Claim form, complete this providing full details and description of the accident

–          Attach a copy of your valid driver’s license

–          Send it through to us via email info@rbib.co.za or fax 011 4675209.

Non Motor Claim

–          Download the relevant claim form and complete it providing full details of the event that has caused the loss

–          Provide proof of value of items lost or damaged

–          Send it through to us via email info@rbib.co.za or fax 011 4675209.